Privacy Policy

Effective Date: 19.07.2025

App: Elvua – Mobile Appointment Booking App

Developer: NOTIX DOO BEOGRAD

1. Introduction

This Privacy Policy explains how Elvua (“we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you use our mobile application for booking appointments. We are committed to complying with the General Data Protection Regulation (GDPR) and App Store Review Guidelines.

By using the app, you agree to the terms of this policy.

2. Data We Collect

• Personal Identification Information: name, email, phone number
• Location Data: to show nearby salons (with permission)
• Device Information: device type, OS version
• Usage Data: app interactions and analytics
• Push Notification Tokens: for appointment reminders and updates

3. Legal Basis for Processing

• Your consent (account creation, permissions)
• Contractual necessity (booking functionality)
• Legitimate interests (app improvement)
• Legal obligations (if required by law)

4. How We Use Your Data

• Register and manage your account
• Enable appointment booking
• Show nearby salons (if location granted)
• Send push notifications
• Improve app performance

5. Data Sharing

We do not sell or rent your data. We may share it only with:

• Service providers (e.g. hosting, notifications)
• Authorities, only if legally required

6. Data Storage and Security

Data is stored on secure servers in the EEA. We use encryption, access control, and regular audits. Data is retained as long as needed and deleted on request.

7. Your Rights Under GDPR

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability

To request any of these, contact us at support@elvua.com.

8. Children’s Privacy

Elvua is not intended for users under the age of 16.

9. International Transfers

Data is stored in the EEA. If transferred elsewhere, we use legal safeguards such as Standard Contractual Clauses (SCCs).

10. Changes to This Policy

We may update this policy. All changes will be shown in the app. Continued use means acceptance.

11. Contact

• Company: NOTIX DOO BEOGRAD
• PIB: 114240716
• MB: 21993310
• Email: support@elvua.com
• Country: Serbia